Hannah Grzonka
Name & Role
| Hannah Grzonka, Operations Manager & EA to West Peak’s CEO and MD |
What do you do at West Peak?
I’m the engine room that keeps everything moving – supporting the exec team while making sure operations run smoothly across clients, programmes, and the business. Basically, if it needs organising or making happen, it lands with me.
What experience do you bring?
A mix of German efficiency and creative grit. Before West Peak I ran my own wedding photography business, so I know first-hand what it takes to manage clients, projects, and deadlines under pressure. Add years of high-level operational work, and you’ve got someone who thrives on juggling details without losing sight of the big picture.
What impact have you made?
I’ve reworked our client onboarding process, built systems that make delivery seamless, and keep the leadership team free to focus on the big stuff. Behind the scenes, I’ve also driven events like our Business Growth Breakfast and supported the creation of scorecards and playbooks that shape how we work.
What’s your superpower at work?
Anticipating what’s needed before anyone asks. I’m quick-thinking, pragmatic, and not afraid to call things out if they don’t make sense. I’m also great at jumping between departments, picking things up fast, and learning whatever’s needed to keep things moving.
Why West Peak?
The mix of impact, purpose, and people. We’re a B Corp doing work that genuinely matters – and I get to work with leaders I actually admire.
What drives you professionally?
Proving how capable I am while creating space for others to shine. I love being the person who makes the impossible possible.
What do you value in teamwork/leadership?
Honesty, trust, and the freedom to do your best work. I believe good leadership is about clarity, consistency, and lifting others up – not micromanaging.
How do you stay ahead in your field?
I’m a sponge for new tools and smarter processes. I block time for learning, keep an eye on how other ops pros run things, and experiment with AI to streamline wherever I can.
What inspires you outside of work?
| My son Finn keeps me inspired every day – he’s the reason I want to help shape a better future. I’m also driven by a belief in equality and making things fairer, which shows up in how I live and work. Outside of that, I love adventures that make life feel full, whether that’s a festival, a road trip, a hike, or travelling somewhere new. Music, nature, and time with my favourite people are what keep me grounded. |
What’s a fun fact about you?
I’m brilliant at planning everyone else’s life, but constantly lose track of my phone.
If you could give one piece of advice to future leaders, what would it be?
| Care deeply and be honest. People will forget what you said or did, but they won’t forget how you made them feel – and always model the behaviour you expect from others. |
Favourite productivity hack/tool?
Deadlines. I work best under pressure, so I’ll often set fake ones to trick myself into focus.
Favourite quote or mantra?
“Happiness can be found, even in the darkest of times, if one only remembers to turn on the light.” – Albus Dumbledore
Book, podcast, or resource you’d recommend?
| How They Lead – our own West Peak podcast. I might be biased, but the conversations with inspiring leaders are packed with honesty, insight, and practical lessons you don’t usually hear elsewhere. |
If you weren’t in this career, what would you be doing instead?
Probably a forensic psychologist – I’ve always been fascinated by what makes people tick, and I like asking the questions others avoid
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